When pollen counts spike, your phone explodes. Ring AI handles the surge — scheduling allergy testing, managing immunotherapy appointments, triaging reactions, and answering questions about treatment options — while your staff focuses on patients in the office.
"My son broke out in hives after eating peanuts — should we come in or go to the ER?"
Assesses for anaphylaxis signs, confirms EpiPen availability, follows your emergency protocol
After-reaction follow-up scheduled, allergy testing appointment booked for next week
The AI tracks each patient's allergy shot schedule — build-up vs. maintenance phase, days between injections, and observation requirements. It proactively reminds patients when their next shot is due and reschedules missed appointments to keep treatment on track.
When a patient calls about a potential allergic reaction, the AI follows your clinical protocols — asking about breathing difficulty, throat tightness, blood pressure symptoms, and EpiPen use. It directs true emergencies to 911, urgent cases to your on-call line, and next-day follow-ups to the schedule.
Booking skin prick tests, patch tests, or food challenges requires specific prep instructions. The AI schedules the right appointment type, explains which medications to discontinue (antihistamines, tricyclics, etc.), and sends written instructions so patients arrive prepared — reducing wasted testing appointments.
We map your appointment types (skin testing, pulmonary function, immunotherapy, consultations), your reaction triage protocols, immunotherapy schedules, and pre-appointment instructions. The AI learns your practice's specific workflows and clinical guidelines.
During peak allergy season, call volume can triple. The AI handles the surge seamlessly — scheduling appointments, managing immunotherapy reminders, triaging reactions, and answering questions about medications, pollen counts, and treatment options.
Patients stay on their immunotherapy schedules, testing appointments have proper prep, reactions are triaged correctly, and your staff can focus on delivering care. You see everything in a real-time dashboard with call transcripts, booking analytics, and triage logs.
"Spring used to be chaos — phones ringing nonstop, staff overwhelmed, patients on hold for 15 minutes. Ring AI handles the overflow perfectly. It books allergy testing appointments with proper medication hold instructions, and our immunotherapy compliance improved 25% because patients get consistent reminders."
Yes. The AI follows your emergency protocols to assess severity — asking about difficulty breathing, throat swelling, widespread hives, dizziness, and whether epinephrine has been administered. It directs severe reactions to 911, alerts your on-call provider, and schedules follow-up appointments for non-emergent reactions.
Absolutely. The AI manages allergy shot scheduling including build-up and maintenance phases, enforces minimum wait times between injections, and reminds patients of the required 30-minute post-injection observation period. It tracks each patient's injection schedule and sends proactive reminders when they're due.
Yes. When booking skin prick tests, patch tests, or oral food challenges, the AI provides pre-appointment instructions including which antihistamines, tricyclic antidepressants, and other medications to discontinue and how far in advance. It sends these instructions via SMS, reducing test invalidation rates significantly.
Ring AI scales automatically. Whether you get 20 calls a day in winter or 200 during peak pollen season, the AI handles every call without hold times. It can manage multiple simultaneous calls, ensuring no patient waits — which is especially critical when someone is calling about an active allergic reaction.
Allergy and immunology practices face extreme seasonal call volume fluctuations. During spring and fall allergy seasons, call volume can increase 200-300% virtually overnight as patients scramble for appointments. Traditional staffing models simply cannot scale to meet this demand — hiring temporary receptionists takes weeks and they lack the specialized knowledge needed to properly book allergy testing or manage immunotherapy schedules.
Ring AI provides an infinitely scalable front desk that understands the nuances of allergy practice operations. The AI knows that a skin prick test requires antihistamine cessation 5-7 days beforehand, that immunotherapy patients in build-up phase need weekly visits with 30-minute observation windows, and that a patient describing throat tightness after a bee sting needs immediate emergency guidance — not an appointment next Tuesday.
Immunotherapy adherence is one of the biggest clinical challenges allergists face. Studies show that up to 50% of patients starting allergy immunotherapy discontinue within 3 years, often due to scheduling difficulties. Ring AI combats this with proactive reminders, easy rescheduling, and consistent follow-up that keeps patients on their treatment timeline.
For practices offering sublingual immunotherapy (SLIT) or biologics like omalizumab, the AI handles the unique scheduling requirements — first-dose observation appointments, refill coordination, and insurance prior authorization tracking. It ensures no patient runs out of medication because a refill call went unanswered.
The triage capability alone justifies the investment. Allergic reactions require rapid assessment: is this urticaria that can wait until morning, or anaphylaxis that needs 911? The AI asks the right questions in the right order following your clinical protocols, documents every interaction, and ensures emergency cases get immediate attention while routine calls get scheduled appropriately.
Join allergy practices nationwide using Ring AI to manage seasonal surges and improve immunotherapy compliance.
Starter: $499 setup + $99/month
Growth: $1,499 setup + $299/month (includes EHR integration)
Enterprise: $3,500+ (custom multi-location solutions)