Your patients already struggle to hear on the phone. Don't make them struggle to reach you too. Ring AI answers every call, accommodates hearing-impaired callers, schedules hearing evaluations, and manages hearing aid service appointments — so your team can focus on patient care.
"My hearing aid keeps making a whistling noise — can someone look at it?"
Guides basic feedback fixes, determines service appointment needed
30-minute hearing aid adjustment appointment scheduled, SMS confirmation sent
Ring AI speaks clearly at a measured pace with proper enunciation. For patients who prefer text communication, the AI seamlessly switches to SMS — sending appointment details, prep instructions, and hearing aid care tips via text message where they can be read at the patient's pace.
From initial fittings to annual rechecks, the AI manages the full hearing aid lifecycle. It schedules fittings with proper time blocks (90 minutes for new aids, 30 minutes for adjustments), tracks warranty dates, and reminds patients when annual evaluations are due.
Audiometric testing requires a controlled sound environment. Your staff can't step out to answer phones during testing without compromising results. Ring AI ensures zero interruptions during testing while still capturing every incoming call and scheduling request.
We configure appointment types (hearing evaluations, hearing aid fittings, adjustments, tinnitus consultations, cerumen removal), provider schedules, equipment room availability, and your preferred communication style for hearing-impaired patients.
During hearing evaluations and fittings, the AI manages all incoming calls. It schedules appointments, troubleshoots basic hearing aid issues, answers questions about insurance coverage, and routes urgent matters to your staff between patients.
Automated reminders for annual hearing evaluations, hearing aid battery orders, and follow-up adjustments keep patients engaged with your practice. You see call transcripts, booking patterns, and patient satisfaction metrics in your dashboard.
"Our patients are often elderly and prefer talking to a real voice rather than pressing buttons on a phone tree. Ring AI feels like a real person — patient, clear, and helpful. Our no-show rate dropped 30% because the SMS reminders reach patients who might not hear a phone reminder."
Yes. Ring AI speaks clearly at an appropriate pace and offers to switch to SMS communication for patients who struggle with phone conversations. All appointment details, instructions, and follow-up information can be sent via text message, ensuring every patient receives the information they need in an accessible format.
Absolutely. The AI schedules fittings (90 min), adjustments (30 min), cleanings, repairs, and annual re-evaluations with the correct time blocks. It can also guide patients through basic troubleshooting — checking battery placement, cleaning wax guards, and resolving feedback issues — potentially saving an office visit.
The AI explains general coverage information — diagnostic hearing evaluations are typically covered under Medicare Part B, while hearing aids have variable coverage depending on the plan. It collects insurance details during booking and flags appointments where coverage verification is needed before the visit.
Ring AI integrates with major audiology and healthcare practice management systems including NOAH, Sycle, Blueprint OMS, and general EHR platforms. Appointments sync directly to your calendar, and patient information flows seamlessly between systems.
Audiology practices operate in a unique environment where the provider is typically in a sound booth during testing — completely unreachable by phone. Meanwhile, front desk staff are often splitting duties between check-in, hearing aid inventory, insurance verification, and phone calls. The result: missed calls from patients who are already frustrated by their hearing challenges.
The patient demographics add another layer of complexity. Many audiology patients are elderly, less comfortable with voicemail systems, and may not hear well enough to navigate complicated phone trees. Ring AI provides a clear, patient, conversational voice that adapts to the caller's needs — speaking more slowly when asked, repeating information, and offering to text details instead.
Hearing aid service is a significant revenue driver for audiology practices, and it requires consistent follow-up. Patients need fittings, 2-week adjustments, 30-day checks, annual evaluations, and periodic repairs. The AI automates this entire follow-up cycle — reminding patients when they're due, scheduling the appropriate appointment type, and ensuring no patient falls through the cracks of a busy practice.
With over-the-counter hearing aids now available, audiology practices need to differentiate on service quality. Ring AI helps by ensuring every caller gets immediate, knowledgeable attention — explaining the advantages of professional fitting and ongoing audiological care that OTC products cannot provide.
Implementation is designed to be simple and non-disruptive. Within a week, the AI is answering calls, booking appointments, and sending reminders — all while you maintain the personal touch that keeps patients coming back year after year.
Join audiology practices using Ring AI to improve patient access and hearing aid service compliance.
Starter: $499 setup + $99/month
Growth: $1,499 setup + $299/month (includes PMS integration)
Enterprise: $3,500+ (custom multi-location solutions)