Cardiac patients call with symptoms that demand immediate triage. Ring AI answers instantly, identifies emergency presentations, routes urgent calls to your on-call team, and schedules routine visits and testing — keeping your phone lines open for the calls that truly cannot wait.
"I'm having chest tightness and my left arm feels numb — is this serious?"
Identifies ACS symptoms, instructs to call 911, alerts on-call cardiologist
Full triage transcript saved, on-call notified, follow-up scheduled
The AI assesses incoming symptom calls using your clinical protocols — differentiating chest pain that requires 911 from stable angina that needs next-day follow-up. It asks about pain character, radiation, associated symptoms, and cardiac history to route calls appropriately and document everything.
Stress tests, echocardiograms, Holter monitors, event recorders, cardiac CTA, and nuclear imaging all have different prep requirements and time blocks. The AI books each correctly, sends prep instructions (fasting, medication holds, caffeine restrictions), and coordinates with referring physicians.
Cardiac patients often take multiple medications — anticoagulants, beta-blockers, statins, antiarrhythmics. The AI handles refill requests, routes prior authorization inquiries to your team, and flags patients reporting new side effects for clinical review rather than routine scheduling.
We configure triage algorithms based on your clinical guidelines, map your testing and procedure appointment types with prep instructions, set up on-call routing schedules, and integrate with your EHR and scheduling system.
Every call is answered, triaged, and handled appropriately. Emergencies get immediate routing. Routine scheduling, medication refills, test results inquiries, and pre-procedure questions are handled by the AI. Your nurses and staff only get calls that need clinical judgment.
Your clinical staff spends less time on the phone and more time on patient care. Patients get faster responses. Emergencies are caught and documented. Testing schedules run smoothly. You see every interaction in a real-time dashboard with triage logs and call analytics.
"In cardiology, phone triage is life or death. We had a patient call at 7 PM describing classic ACS symptoms — Ring AI recognized it instantly, told them to call 911, and alerted our on-call team. The patient had a STEMI and was in the cath lab within the hour. That call might have gone to voicemail before."
Yes. The AI identifies symptoms of acute coronary syndrome (chest pain, left arm numbness, jaw pain, diaphoresis), heart failure exacerbation (sudden dyspnea, weight gain, edema), stroke symptoms (facial droop, arm weakness, speech difficulty), and other cardiac emergencies. It directs patients to 911 and alerts your on-call cardiologist simultaneously.
Absolutely. The AI schedules stress tests (treadmill and pharmacologic), echocardiograms, Holter and event monitors, cardiac CTA, nuclear imaging, and catheterizations. Each appointment type has correct time blocks and prep instructions — including fasting requirements, caffeine restrictions, and medication hold protocols.
Yes. After catheterizations, ablations, pacemaker/ICD implants, and TAVR procedures, the AI schedules follow-up appointments, provides post-procedure care instructions, and triages calls about potential complications — bleeding at access sites, device-related symptoms, or medication side effects — routing urgent matters to your clinical team immediately.
The AI accepts referral calls from PCPs and their staff, collects the referral information, schedules the appropriate initial consultation or testing based on the referral indication, and confirms insurance authorization. This eliminates the back-and-forth phone tag that typically delays cardiology referrals.
Cardiology practices handle some of the highest-acuity phone calls in outpatient medicine. A patient calling about chest pain could be having a STEMI. A post-cath patient reporting groin bleeding could be hemorrhaging. A heart failure patient with sudden weight gain could be decompensating. These calls cannot go to voicemail — and they cannot be delayed while your receptionist finishes checking in another patient.
Ring AI provides an always-available first line of assessment that never gets overwhelmed. During peak hours when phones ring constantly with scheduling requests, refill calls, and test result inquiries, the AI handles all of it — freeing your clinical staff to focus on the calls that require a nurse's judgment. Every call is triaged according to your protocols, documented with full transcripts, and routed to the appropriate level of care.
The scheduling complexity of a cardiology practice is immense. Stress tests require treadmill or imaging room availability, specific prep instructions (NPO after midnight, hold beta-blockers, no caffeine for 24 hours), and different time blocks depending on the protocol. Echocardiograms, Holter monitors, cardiac MRIs, and nuclear studies each have their own requirements. The AI manages all of this without errors, dramatically reducing scheduling mistakes that waste expensive testing slots.
For practices managing chronic conditions like heart failure, atrial fibrillation, and post-CABG patients, the AI provides proactive outreach — reminding patients of follow-up appointments, checking on medication adherence, and identifying patients who may need earlier visits based on reported symptoms. This population health management approach improves outcomes while generating consistent appointment volume.
HIPAA compliance is built into every interaction, with encrypted communications, signed BAAs, and comprehensive audit logs that satisfy regulatory requirements. For practices participating in value-based care models, the AI's documentation and patient engagement capabilities directly support quality metrics and care coordination.
Join cardiology practices using Ring AI to improve patient safety and reduce clinical staff phone burden.
Starter: $499 setup + $99/month
Growth: $1,499 setup + $299/month (includes EHR integration)
Enterprise: $3,500+ (custom multi-location solutions)