Someone in crisis calls at 8pm. A new client needs intake scheduling. Insurance verification delays appointments. Ring AI handles it all with HIPAA-compliant care—so you can focus on therapy.
AI screens for suicidal ideation, self-harm intent, and acute crisis using Columbia Protocol questions. Escalates to 988 Lifeline or your on-call therapist immediately when risk detected.
Books initial intake appointments (60-90min), schedules recurring weekly/biweekly therapy sessions, handles cancellations with 24-48hr policy enforcement, manages therapist caseload limits.
Verifies mental health benefits, checks copays/deductibles, explains out-of-network rates, collects authorization numbers for EAP referrals. Reduces billing surprises for clients.
Books virtual sessions via Zoom, Doxy.me, or SimplePractice telehealth. Sends session links automatically, reminds clients about tech requirements, reschedules to in-person if preferred.
Sign BAA, configure crisis screening questions, set up 988 Lifeline escalation, define when to page on-call therapist. All PHI encrypted and audit-logged.
Import from SimplePractice, TherapyNotes, or other EHR. Configure therapist specialties (trauma, CBT, EMDR, couples), client age groups (child, adolescent, adult), modalities (in-person, teletherapy, both).
AI books intakes, recurring sessions, handles cancellations per your policy, verifies insurance, sends intake paperwork, and provides crisis resources when needed. You get a secure dashboard with call logs and client interactions.
"As a solo practitioner, I can't answer phones during sessions—but clients in crisis need immediate response. Ring AI screens for risk, provides 988 resources when needed, and books regular appointments automatically. It's like having a receptionist who actually understands mental health."
The AI screens for suicidal ideation, self-harm, and acute crisis using evidence-based questions (Columbia Protocol-style). If risk is detected, it immediately provides 988 Suicide & Crisis Lifeline information, offers to connect to your on-call clinician, or provides emergency resources. All crisis calls are flagged for immediate review and documented with timestamps.
Yes. Ring AI is fully HIPAA compliant with encrypted communications, signed Business Associate Agreements, comprehensive audit logging, and secure PHI handling. Perfect for therapists, psychologists, LCSWs, and counseling practices requiring strict privacy protections. We undergo annual security audits and maintain SOC 2 compliance.
Absolutely. The AI asks about presenting problems (anxiety, depression, trauma, relationship issues) and matches clients to therapists with relevant specialties. It also considers preferences like therapist gender, LGBTQ+ affirming care, language, and modality (CBT, EMDR, psychodynamic). Clients get the right fit from the first appointment.
Yes, we integrate with SimplePractice, TherapyNotes, TheraNest, and other mental health EHR systems. The AI syncs therapist schedules, books appointments directly, sends intake paperwork, and logs all interactions as client notes automatically. Reduces administrative burden significantly.
Join therapists and counselors using Ring AI to provide 24/7 access while maintaining boundaries.