For Orthopedic Surgery Practices

From Sports Injuries to Joint Replacement

Orthopedic patients need rapid access — from the athlete with an ACL tear to the worker with a fracture to the patient ready for knee replacement. Ring AI triages urgency, books surgical consultations, coordinates post-op rehab, and handles workers comp cases without tying up your staff.

Fracture Emergency Triage

Assesses mechanism, deformity, neurovascular status — routes to ER or urgent clinic

Surgical Case Scheduling

Books consults, pre-op clearance, surgery date, and post-op PT referral

Workers Comp Handling

Collects claim info, employer details, adjuster contacts — routes to billing

Built for Orthopedic Practices

Injury Triage & Urgency Routing

The AI differentiates acute fractures, dislocations, tendon ruptures, and neurovascular injuries from sprains and chronic pain. Open fractures, suspected compartment syndrome, and vascular compromise are recognized as emergencies. Acute sports injuries and work injuries get same-day or next-day urgent slots. Elective consultations book to the appropriate schedule.

Surgical Case Management

Coordinates the full surgical workflow: initial consultation, imaging review, pre-op medical clearance, anesthesia coordination, surgical scheduling, and post-operative follow-up series. Books PT referrals at the appropriate post-op interval automatically.

Workers Comp & Referral Intake

Handles workers compensation referrals with full intake: employer info, claim number, adjuster contact, injury description. Routes cases requiring prior authorization to your billing team while scheduling the initial evaluation without delay. Accepts direct referrals from primary care and urgent care centers.

How It Works

1

We Configure Your Orthopedic Protocols

We build injury triage algorithms per your clinical guidelines, map every appointment type with correct duration and pre-op requirements, configure workers comp intake workflows, and integrate with your EHR and scheduling system.

2

AI Handles Every Call

Emergencies are triaged and routed immediately. New injury consults, post-op questions, workers comp intake, and follow-up scheduling are handled automatically. Your staff focuses on calls requiring clinical judgment.

3

Faster Access, Fuller OR Schedule

Patients get immediate responses at any hour. Surgical pipelines stay full. Workers comp referrals are captured rather than lost to competitors. A real-time dashboard tracks triage outcomes and scheduling metrics.

"Workers comp patients need to start care immediately or they find another orthopedist. Before Ring AI, after-hours calls went to an answering service that couldn't book appointments. Now every referral gets same-night intake and a confirmed slot. We've recaptured substantial workers comp revenue."

DW
Dr. David Walsh, MD, FAAOS
Summit Orthopedic & Sports Medicine

Common Questions

Can Ring AI triage acute fracture and joint emergencies?

Yes. The AI assesses mechanism of injury, deformity, neurovascular status, and weight-bearing ability to differentiate emergencies requiring ER evaluation from injuries that can be seen urgently in clinic. Open fractures, vascular compromise, and compartment syndrome symptoms are routed to emergency care immediately.

How does Ring AI handle workers compensation cases?

The AI collects employer information, claim numbers, insurance adjuster contacts, and injury details. It schedules initial evaluations, flags cases requiring prior authorization, and routes billing information to your workers comp team while ensuring patients get timely appointments.

Can it coordinate joint replacement surgical workflows?

Absolutely. For total knee, hip, and shoulder replacements, the AI manages the full workflow: consult scheduling, pre-op imaging coordination, medical clearance, anesthesia pre-op, surgical scheduling, and the post-operative PT referral series. Each step uses the correct time block and prep requirements.

Does it handle post-surgical complication calls?

Yes. The AI triages post-operative calls for signs of wound infection, DVT, hardware failure, and neurovascular compromise — routing urgent concerns to your on-call provider while scheduling routine post-op questions for next-day clinic follow-up.

Why Orthopedic Practices Need AI Receptionists

Orthopedics handles the broadest urgency spectrum in elective surgery: from a truly emergent open fracture requiring OR within hours, to a workers comp injury needing same-day evaluation, to an elective knee replacement consultation that can wait weeks. Correctly triaging these calls is critical — and doing it at 7 PM when your staff has gone home is where most practices lose patients to competitors.

Ring AI solves this by providing intelligent triage around the clock. When a construction worker calls after hours with wrist pain following a fall, the AI asks about deformity, numbness in the fingers, and skin integrity. If there are signs of open fracture or vascular compromise, the patient goes to the ER. If it's a likely displaced fracture without emergency features, the AI books an urgent morning appointment and sends imaging instructions. If it's a sprain, it books a routine slot and provides home care guidance.

Workers compensation is a significant revenue stream for most orthopedic practices — and a time-sensitive one. Injured workers who cannot reach a specialist quickly end up at competitors or urgent care facilities. Ring AI captures every after-hours workers comp referral, collects the necessary claim and employer information, and books the evaluation immediately. This alone often justifies the investment.

Surgical case management is another area of compounding complexity. Joint replacement patients require a multi-step pre-operative sequence that, if poorly coordinated, causes OR cancellations and rescheduling costs. Ring AI manages each step of the workflow — from clearance coordination to surgical confirmation — reducing the administrative overhead on your scheduling team and ensuring cases proceed as planned.

Ready to Improve Patient Access?

Join orthopedic surgery practices using Ring AI to capture every referral, triage every emergency, and keep the OR schedule full.

Pricing

Starter: $499 setup + $99/month

Growth: $1,499 setup + $299/month (includes EHR integration)

Specialist Plan: $1,499 setup + $349/month (full feature set)

What's Included

  • ✓ 24/7 call answering with injury triage
  • ✓ Surgical case scheduling and coordination
  • ✓ Workers comp intake and routing
  • ✓ Post-op PT referral management
  • ✓ EMR integration
  • ✓ Insurance verification
  • ✓ Call analytics dashboard
Email Us: info@ringai.us